Refund Policy

At Good Fruit Coffee Roasters, we’re passionate about delivering fresh, high-quality coffee with every order. We stand by our beans and want every customer to have a great experience. Because coffee is a perishable product, we have a few important guidelines regarding refunds and returns.

Coffee Products (Beans & Ground Coffee)

Due to the perishable nature of roasted coffee, we do not accept returns on coffee products. However, if there is an issue with your order—such as receiving the wrong item, a damaged package, or a quality concern—please reach out to us within 7 days of delivery.

We’ll work with you to make it right, whether that means sending a replacement, offering store credit, or issuing a refund.

Merchandise & Brewing Gear

Non-perishable items (e.g., apparel, mugs, brewing equipment) can be returned or exchanged within 30 days of purchase, provided they are:

• Unused

• In original packaging

• In resellable condition

Return shipping costs are the responsibility of the customer unless the item arrived damaged or was sent in error.

Coffee Subscriptions

If there’s an issue with your subscription (e.g., wrong roast, shipping problem), contact us and we’ll do our best to resolve it promptly. You can pause, modify, or cancel your subscription anytime before the next billing cycle.

To Start a Return or Report an Issue

Email us at Goodfruitcoffeeroasters@gmail.com with:

• Your order number

• A brief description of the issue

• Photos, if applicable

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We aim to respond within 2 business days.

Thank you for supporting our small-batch roasting operation. Your satisfaction matters to us—and so does great coffee.